Hostel Management Platform

Elevating the student housing and hostel management model with premium, institutional-grade tools. Say goodbye to spreadsheet chaos.

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  • HIPAA Consent Check
  • Student Tenancy Guidelines

System v1.00

Hostel Security clearance updated real-time.

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Privacy Policy

Last updated: June 19, 2026

1. Information We Collect

Account Information. When you create an account, we collect your name, email address, and password. If you sign in with Google, we receive the basic profile information Google shares with us.

Platform Data. As you use Nivaas, we store the data you input — resident profiles, room assignments, billing records, invoices, maintenance logs, and other operational data necessary for the platform to function.

Usage Data. We automatically collect information about how you interact with the platform, including page views, feature usage, session duration, and device metadata. This helps us improve the experience for everyone.

2. How We Use Your Information

We use your information solely to operate, maintain, and improve the Nivaas platform. This includes processing transactions, sending service-related communications (e.g., invoice confirmations, account updates), analyzing usage trends, and providing customer support.

We do not sell your personal data. We do not share your data with third parties for their marketing purposes.

3. Data Security

We implement industry-standard security measures to protect your data:

  • All data transmitted between your browser and our servers is encrypted using TLS 1.3.
  • Database access is restricted to authorized systems and monitored for unusual activity.
  • Passwords are hashed and salted using bcrypt. We never store plaintext passwords.
  • Authentication sessions use secure, httpOnly cookies.

4. Data Retention

We retain your account data for as long as your account remains active. If you delete your account, we will remove or anonymize your personal data within 30 days, subject to legal retention obligations for billing and tax records (typically 7 years for financial documents).

5. Third-Party Services

Nivaas uses the following third-party services that may process data:

  • NeonDB — PostgreSQL database hosting (data storage)
  • Google Cloud — Google OAuth for social login
  • Netlify — Hosting and CDN

Each of these providers has their own privacy and security practices that comply with industry standards.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, contact us at prakhar.aka.nb@gmail.com.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via email or through a notice on the platform. Continued use of Nivaas after changes constitutes acceptance of the updated policy.